Privacy Policy

Most Recent Update: 7/9/2024

This Privacy Policy explains how At Home Appliance Service ("we", "our", or "us") collects, uses, and discloses personal information of its customers, prospective customers, and visitors to its website at ahasvc.com.

Collection of Personal Information
Information Collected Directly from You

We may collect personal information directly from you through various means, including but not limited to:

  • Web forms during an online or in-person registration
  • Making a reservation
  • Setting up an account with us
  • Contacting us for customer support
  • Checkout processes

Personal information we collect directly from you may include:
  • First and last name
  • Address
  • Email address
  • Phone number

Information Collected from Your Device
Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including:
  • IP address
  • Browser and operating system information
  • Geographic location
  • Referring website address
  • Other information about how you interact with the website

Our website may also use cookies to personalize your experience and enable certain features, such as keeping track of items you put in your shopping cart. You may disable cookies in your web browser; however, parts of our website may not function properly. More information about blocking and deleting cookies is available at All About Cookies.

Our email campaigns may also use tracking technologies such as web beacons, pixels, and other similar technologies to automatically collect certain information, such as your IP address, browser type and version, and email engagement statistics.

Information Collected from Our Advertising Partners
We may collect personal information about you from our advertising partners. Personal information we collect from our advertising partners may include:
  • Demographic information
  • Shopping history
  • Geographic location

Use of Personal Information
We use information collected directly from you to provide you with:
  • Our products and services
  • Customer service and support
  • Relevant information about our offerings

We may also use this information to market our products and services to you, including by email and text message, subject to your consent.
We use information collected automatically from your device to:
  • Provide our website to you
  • Optimize our website
  • Assist with our advertising and marketing efforts

We may also use information collected from you and your device to send you abandoned cart reminders if you added items to your shopping cart but did not complete checkout.
We use information collected from our advertising partners to market our products and services to you.

Disclosure of Personal Information
We may use third-party service providers to assist us with providing and marketing our products and services to you, and we may share your information with such third parties for these limited purposes.
  • We use Constant Contact for our email marketing and text message communications. For more information about how we may use your information with Constant Contact, see Constant Contact's Customer Data Notice available at Constant Contact Legal.
  • We use Townsquare Interactive to help us understand how visitors interact with our website. https://lp1.townsquareinteractive.com uses and processes your information in accordance with its privacy policy available at https://townsquareinteractive.com/privacy-policy/.
  • We use Rossware pay as our payment processor. Rossware pay uses and processes your payment information in accordance with its privacy policy available at https://www.rossware.com/privacy-policy.

We may also share your personal information if necessary to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

Email and Text Message Communications
If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us.
If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us

Your Privacy Rights
Depending on the applicable privacy legislation, you may have certain rights regarding the personal information we hold about you, including:
  • The right to request access to the personal information we hold about you
  • The right to port it to a new service
  • The right to request that your personal information be corrected or deleted

To exercise any of these rights, please contact us at service@ahasvc.com.
Changes to This Privacy Policy
We may update this Privacy Policy at any time. Please review it frequently
Contact Information
If you have any questions about this policy or our privacy practices, please contact us at service@ahasvc.com.